If you're a regular reader of my blog, you probably know that I work in retail. Well, this Christmas I've started a new part-time job in a much bigger shopping centre, and apparently a bigger shopping centre means bigger dickheads. I've been getting really frustrated by the complete lack of tact most people seem to have, so here's some friendly tips when you're Christmas shopping this year:
To begin with, don't block the lift or escalator. Escalators are not rides, they're walkways. Do not stand there and drool, MOVE! Just because the picture isn't moving doesn't mean you have to stay still!
Now, lifts are admittedly a bit rarer than escalators in shopping centres, but PLEASE do not block the entrance to a lift with your trolley/pram/giant ass. People may want to get out! Here's a helpful diagram, because obviously people seem to have trouble with this:
Carparks are another area people seem to struggle with. I'll keep it brief. You see the signs that say "STOP" or "GIVE WAY"? Just because you're in a shopping centre and you're in a hurry doesn't mean you can ignore them.
I've also noticed that nobody who shops these days seems to own a watch. Why? Well, every day at my old job, and every day at my new job, I have to shepherd people out the front door at closing time. There's simply no excuse, I'm afraid. Our closing time is on the door, and when we do an announcement over the PA that we're shut, it's TIME TO LEAVE.
Also, don't smoke. I don't just mean in shopping centres, stop smoking altogether. That shit is nasty.
Finally, be nice to the staff. Remember that they're spending a lot more time than you in a store this Christmas, so cut them some slack if they're running late.
However, DO NOT make stupid jokes they've heard a thousand times before. or just generally be annoying. I am so sick of hearing the following phrases from customers:
- "This item doesn't have a price - does that mean it's free?" Yeah, that's right. We're a frikin' charity, here.
- (after the customer selects their "Savings" account on the EFTPOS) "More like spendings, eh?" You sir, are the wittiest customer I've ever served.
- (after paying for a cheap item, eg. a $2 DVD) "Oh, last of the big spenders, eh?" Yes. You should go on tour with that.
- "Oh, I don't know anything about computers/DVDs/video games/etc. I'm too old for that." Nobody is "too old" to learn anything new. My Grandma is eighty next year and has her own email address, an LCD TV and a DVD player. You can't blame it on your age.
- "Do you price match?" This one, I don't get. If another store in the same centre is offering the same item at a lower price, why don't you just buy it from them?!
© 2009 by The Free Man